Support

Questions, problems or ideas? Write to us and we will get back to you as soon as possible: info@basedworkouts.com

Frequently asked questions

How do I cancel my Pro subscription?

Subscriptions are handled by Apple. Cancel in the app under Profile → Settings (gear icon) → Manage Subscription, or in iOS under Settings → [your name] → Subscriptions.

I bought Pro, but it is not active.

Tap Profile → Settings (gear icon) → Restore Purchases in the app. You need to be signed in with the Apple ID you bought it with.

I forgot my password.

Tap "Forgot password?" on the sign-in screen and we will email you a link to set a new one.

How do I delete my account?

In the app, tap Profile → your name → Delete Account. Your account and all your data are deleted permanently.

Does the app work without internet?

Yes. You can log workouts offline too; they sync as soon as you are back online.